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TERMS AND GUARANTEES
A. RETURN POLICY: If you are not satisfied with your purchase,
we will repair or replace it without charge, or refund the purchase
price, excluding postage, if the jewelry is returned within
10 days after receipt and in its original condition. Return postage
is the customer's responsibility. Note: We do not refund overseas
customs, taxes, or postage -- only the purchase price.
B. REPAIRS: If you ever damage your jewelry, please send it to
us for repair. We know how to fix it correctly, and we will charge
only a nominal repair fee plus postage. Please do not take our
jewelry to outside parties for repair. We will no longer be responsible
for the item and will not accept the piece for correction. Also,
you run the risk of having your jewelry copied.
Over a period of years, all jewelry will suffer normal wear and
tear, especially bracelets when worn on the same arm as other
bracelets or while operating typewriters or computers. We offer
a recasting service for worn bracelets at 1/2 the current price.
Again, send it to us for repair. Remember: insure it.
C. DIAMONDS: We guarantee our diamonds to be genuine natural
material of fine quality. They are full cut (53 facets), clarity
grade SI1 or better, color range G-H-I or better.
Diamond weights are stated in this catalog in hundredths of a
carat, also known as "points". One carat is equal to
100 points. A 3-point diamond would be described as (.03) and
would weigh 3/100 of a carat. When there are several diamonds
in a piece, the weight is expressed as total weight (TW). Example:
(.06TW) means six points total weight (6/100 carat).
D. COLORED STONES: We guarantee that all of our precious and
semiprecious stones are natural material, not synthetic, and
are stones of fine quality. The color of our black South Seas
cultured pearls is completely natural, not dyed or treated in
any way.
The final permanent color of virtually 100% of all natural gemstones
on the market today is the result of standard industry treatment
practices which give the customer stones that have purer color,
more durability, less visible imperfections and inclusions, and
less likelihood of fading. The color is permanent unless the
stone is heated with a torch, in which case the color of any
stone could be affected. All blue topaz generally available is
exposed to gamma rays to produce its beautiful, permanent blue
color. There is no residual radiation whatsoever
Except in the case of large, expensive gemstones, these standard
industry practices have minimal effect on value. For fine rubies,
emeralds, and sapphires, the price may be only as much as 10%
higher for completely untreated stones. A copy of the proposed
Federal Trade Commission disclosure guidelines is available on
request.
E. GOLD AND SILVER: We guarantee our 14K, 18K, 22K, and 24K gold
to be full quality plumb gold. Our silver is full quality Sterling
Silver.
HOW TO MEASURE FOR RINGS AND BRACELETS
A. RINGS: If you have a ring that fits, have your jeweler
check its size for you. Otherwise have your jeweler fit you for
a ring. The correct size is determined by how the ring feels
once it is on. It is normal to have some tightness getting a
ring over the knuckle, even moderate difficulty. Once it is on,
however, you should have no sensation of pressure. If you are
buying a wide ring, ask your jeweler to use wide-size ring sizers.
Usually you have to add half a size to measurements made with
a normal-size ring sizer.
Methods such as using a string, or tape measure, or strip of
paper are not accurate.
If you are buying a ring for somebody and want it to be a
surprise and don't know the size, try this: Get one of the rings
that they wear and slide it as far as it will go on any one of
your fingers (it doesn't have to go all the way). Draw a line
on your finger with a ballpoint pen on the wrist side of the
ring. Go to a jeweler and see which size of one of his ring-sizer
rings fits up to the line in the same place. That's the size
to order.
If you don't want to go to a jeweler, we have a set of plastic
ring sizers available for $5.00 including postage. These are
plastic rings in a graduated set with the ring sizes marked on
them. They are very accurate. It will take about a week to get
a set to you.
In judging if a size is right, here are some suggestions:
It is normal for a ring to feel snug, even tight, going over
the knuckle. It is how it feels once it is on that counts. Is
there any sensation of pressure? Do you feel aware of it? If
so, the size you should order should probably should be a quarter
or half-size larger. Remember: in warm weather fingers tend to
swell a bit. The opposite in cold weather. And if your hands
are wet, a ring can slip off. Try wetting your hands and see
if the ring-sizer ring slips off too easily.
B. BRACELETS: Most people feel most comfortable with a bracelet
7 inches to 7-1/4 inches long (described as our "standard
size") This size hangs over the upper part of the hand and
is usually the most attractive.
If you are not sure what size bracelet you wear, check for size
by using a small piece of heavy cord 1/8 inch in diameter. (A
string or a piece of paper will give an incorrect size). Cut
it to fit end to end.
Tape the ends together on your wrist to see how it feels. Then
measure it and order the closest available size. If your bracelet
doesn't fit properly, return it and we'll remove or add links
and bill or credit you accordingly.
STIPULATIONS
a. Prices in this catalog are subject to change without notice.
b. We reserve the right to correct any printing or pricing errors.
c. Colors are for illustration. Actual colors may vary .
d. We give no discounts. Everybody pays the same price.
e. Copyright violations are strictly enforced.
f. We reserve the right to refuse to do business with any persons
or organizations that we deem detrimental to the financial security
or to the ethical standards of our business.
g. We assume no liability other than those expressed herein.
We hope that you will visit Key West soon. We look forward
to seeing you. Sincerely, Whitfield Jack.
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