TERMS AND GUARANTEES
who buy from us
automatically agree to honor our terms.
A. RETURN AND EXCHANGE
POLICY: All of our
jewelry is custom-made to order. We keep no stock. While we do
accept returns and exchanges, we reserve the right to charge
a fee of 20% of the price of the returned or exchanged item to
cover our expenses. Otherwise we end up with unneeded pieces
of jewelry that have to be disassembled, melted, re-cast, and
refinished for another order, thus costing us labor, overhead,
and the cost of specially purchased materials for the original
order. Certain pieces may be exempt. Please inquire.
1. If the jewelry is defective, you may return it for
repair within 30 days and we will pay United States Postal Service
postage both ways. United States Post Office regular mail insured
only. Expedited postage beyond this amount is not refundable.
We guarantee the quality and karat of our precious metals and
the genuineness of our gemstones and pearls to be as described
on our web site. If found to be otherwise, the piece may be returned
for full refund. Please contact us for a return authorization.
2. If a ring is mistakenly ordered in the wrong size
and doesn't fit, in most cases it may be returned for sizing,
in which case the customer is responsible for postage both ways
and re-sizing costs, which in most cases is minimal. NOTE: Some
rings cannot be re-sized and would have to be completely re-made
and thus cannot be returned or exchanged except under the 20%
return fee terms. (See A. above) PLEASE MAKE SURE THAT THE SIZE
YOU ORDER IS CORRECT. ESPECIALLY FOR WIDE RINGS. IT IS BEST TO
GO TO A JEWELER AND HAVE THE SIZE NEEDED CHECKED WITH A SET OF
WIDE-BAND RING SIZERS. THE TYPICAL THIN RING-SIZER SETS WILL
GIVE A FALSE MEASUREMENT.
3. If the jewelry is returned for any other reason,
(SEE BELOW) we reserve the right to charge the return or exchange
fee of 20% of the price of the jewelry delivered.
Examples of reasons not qualified
for return except under 20% return fee terms:
...A. Customer changed mind
...B. Wife, husband, girlfriend, boyfriend, friend, etc. didn't
...C. Ordered wrong size and ring cannot be re-sized.
...D. Broke up with recipient, remarried and can't stand old
...E. Gave wife or husband or somebody else same thing before.
...F. Similar situations.
Note: On overseas orders,
the same 20% return fee. applies. We do not refund customs, taxes,
or postage -- only the purchase price.
B. REPAIRS: If you ever damage your jewelry,
please send it to us for repair. We know how to fix it correctly,
and we will charge only a nominal repair fee plus postage. Please do not take our jewelry to
outside parties for repair. We will no longer be responsible
for the item and will not accept the piece for correction. Also, you run the risk of having your
Over a period of years, all
jewelry will suffer normal wear and tear, especially bracelets
when worn on the same arm as other bracelets or while operating
typewriters or computers. We offer a recasting service for worn
bracelets at 1/2 the current price. Again, send it to us for
repair. Remember: insure it.
C. DISCOUNTS: In fairness to all of our customers
-- be they rich, poor, friends or relatives -- we do not offer
individual discounts. Our policy is to make the prices of our
unique original designs as fair as possible so that we can survive
as a business, and we stick to those prices. This has been our
strict policy for over forty years. Everybody pays the same.
Nobody is going to get a better price than you.
D. DIAMONDS: We guarantee our diamonds to be genuine
natural material of fine quality. They are full cut (53 facets),
clarity grade SI1 or better, color range G-H-I or better.
Diamond weights are stated
in this catalog in hundredths of a carat, also known as "points".
One carat is equal to 100 points. A 3-point diamond would be
described as (.03) and would weigh 3/100 of a carat. When there
are several diamonds in a piece, the weight is expressed as total
weight (TW). Example: (.06TW) means six points total weight (6/100
E. COLORED STONES: We guarantee that all of our precious
and semiprecious stones are genuine material, not synthetic,
and are stones of fine quality. The color of our black South
Seas cultured pearls is completely natural, not dyed or treated
in any way.
The final permanent color
of virtually 100% of all genuine gemstones on the market today
is the result of standard and accepted industry treatment practices
which give the customer stones that have purer color, more durability,
less visible imperfections and inclusions, and less likelihood
of fading. The color is permanent unless the stone is heated
with a torch, in which case the color of any stone could be affected.
All blue topaz generally available is exposed to gamma rays to
produce its beautiful, permanent blue color. There is no residual
Except in the case of large,
expensive gemstones, these standard industry practices have minimal
effect on value. For fine rubies, emeralds, and sapphires, the
price may be only as much as 10% higher for completely untreated
stones. A copy of the proposed Federal Trade Commission disclosure
guidelines is available on request.
F. GOLD AND SILVER: We guarantee our 14K, 18K, 22K, and
24K gold to be full quality plumb gold. Our silver is full quality
HOW TO MEASURE
FOR RINGS AND BRACELETS
A, RINGS: Methods such as using a string, or
tape measure, or strip of paper are not accurate.
If you are buying a ring for
somebody and want it to be a surprise and don't know the size,
try this: Get one of the rings that they wear and slide it as
far as it will go on any one of your fingers (it doesn't have
to go all the way). Draw a line on your finger with a ball-point
pen on the wrist side of the ring. Go to a jeweler and see which
size of one of his ring-sizer rings fits up to the line in the
same place. That's the size to order.
If you don't want to go to
a jeweler, we have a set of plastic ring sizers available for
$5.00 including postage. These are plastic rings in a graduated
set with the ring sizes marked on them. They are very accurate.
It will take about a week to get a set to you.
In judging if a size is right,
here are some suggestions: It is normal for a ring to feel snug,
even tight, going over the knuckle. It is how it feels once it
is on that counts. Is there any sensation of pressure? Do you
feel aware of it? If so, the size you should order should probably
should be a quarter or half-size larger. Remember: in warm weather
fingers tend to swell a bit. The opposite in cold weather. And
if your hands are wet, a ring can slip off. Try wetting your
hands and see if the ring-sizer ring slips off too easily.
G. BRACELETS: Most
people feel most comfortable with a bracelet 7 inches to 7-1/4
inches long (described as our "standard size") This
size hangs over the upper part of the hand and is usually the
If you are not sure what size
bracelet you wear, check for size by using a small piece of heavy
cord 1/8 inch in diameter. (A string or a piece of paper will
give an incorrect size). Cut it to fit end to end.
Tape the ends together
on your wrist to see how it feels. Then measure it and order
the closest available size. If your bracelet doesn't fit properly,
return it and we'll remove or add links and bill or credit you
a. Prices on this web site
are subject to change without notice.
b. We reserve the right to
correct any pricing or pricing errors.
c. Colors are for illustration.
Actual colors may vary.
d. We give no discounts. Everybody
pays the same price.
e. Copyright violations are
f. We reserve the right to
refuse to do business with any persons or organizations that
we deem detrimental to the financial security or to the ethical
standards of our business.
g. We assume no liability
other than those expressed herein.
We hope that you will visit
Key West soon.
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