About Us   Get in touch!   828-862-3285  Important: Please read the information in all three areas below before ordering MAILING ADDRESS Whitfield Jack 74 Trowbridge Ln Brevard NC 28712 *** NOTE: Customers who buy from us automatically agree to honor our terms *** #1 A 50% deposit is due when order is placed. An invoice will be sent showing this payment. The balance due will be automatically charged the day before shipment. We ship by FedEx and U.S. Post Office Priority First Class Mail, which takes from one to three days. Your order is fully insured. IMPORTANT NOTICE: Many prices are on the website were calculated long before the tremendous increase in the gold market that has happened over the last seven or eight years. Please inquire for current price before ordering WE DO NOT HAVE SALES OR MAKE DISCOUNTS  #2 NOTE: All orders are custom-made for you. Depending on order backlog and complexity of the pieces, making and shipping may take three or four weeks. NO RETURNS, REFUNDS, OR REPLACEMENTS ON CUSTOM-MADE ORDERS ALL SALES ARE FINAL #3 Possible addition to price of certain designs For age-related reasons, there is certain work that I can no longer do physically or safely. Examples are standard industry techniques such as casting, special laser-soldering, intricate stone-setting, and techniques requiring great hand-strength. For these jobs I employ and pay a very talented associate who charges moderate prices for me and does excellent work. Customers are billed exactly what I pay him and are provided a copy of his invoice. If I did not work this way, I would no longer be able to make jewelry for anybody. However, I still create the wax models from my original molds and refine them by hand, and I still personally do the final hand-finishing of the cast pieces. These are the steps that make your jewelry look exactly as it did when I made it during my fifty years in Key West. Best regards, Whitfield Jack   Click to order securely online Our secure order form can receive up to 256-bit encryption Thank you, Whitfield Jack Returns - Product Details - Measuring - Stipulatios - Repairs A. IF AN ITEM IS DEFECTIVE, IT MAY BE RETURNED TO US FOR REPAIR, BUT FIRST YOU MUST CONTACT US AND DESCRIBE THE ISSSUE.  IN NO CASE WILL REFUNDS BE MADE ON CUSTOM ORDERS. B. REPAIRS ON OLDER PURCHASES: I am no longer able to do this kind of work. (See above). The best thing to do is to find a local jeweler specifically one that has laser-soldering equipment. and take the jewelery to him or her. C. RING SIZING: If the ring you are ordering is a wide size, it is necessary to have your ring size checked by a jeweler with wide-band ring sizers. Jewelers typically have these. E. BRACELET SIZING: We will discuss with you how to do this. D. DIAMONDS: We guarantee our diamonds to be genuine natural material of fine quality. They are full cut (53 facets), clarity grade SI1 or better, color range G-H-I or better. E. COLORED STONES: We guarantee that all of our precious and semiprecious stones are genuine material, not synthetic, and are stones of fine quality. The color of our black South Seas cultured pearls is completely natural, not dyed or treated in any way. The final permanent color of virtually 100% of all genuine gemstones on the market today is the result of standard and accepted industry treatment practices which give the customer stones that have purer color, more durability, less visible imperfections and inclusions, and less likelihood of fading. The color is permanent unless the stone is heated with a torch, in which case the color of any stone could be affected. All blue topaz generally available is exposed to gamma rays to produce its beautiful, permanent blue color. There is no residual radiation whatsoever F. GOLD AND SILVER: We guarantee our 14K, 18K, 22K, and 24K gold to be full quality plumb gold. Our silver is full quality Sterling Silver. G. STIPULATIONS: a. Prices on this web site are subject to change without notice. b. We reserve the right to correct any pricing or pricing errors. c. Colors are for illustration. Actual colors may vary. d. We give no discounts. Everybody pays the same price. e. Copyright violations are strictly enforced. f. We reserve the right to refuse to do business with any persons or organizations that we deem detrimental to the financiaNot responsible for errors in our on-line catalog. Prices may change without notice. We will ship to P.O. boxes only at our discretion. Telephone and address verification on credit card orders may be required. No liability is assumed for any of our products. We reserve the right to refuse to sell to individuals who we consider detrimental to our business. g. Immediate legal action is taken against violators of our copyrights.l security or to the ethical standards of our business. Not responsible for errors in our on-line catalog. Prices may change without notice. We will ship to P.O. boxes only at our discretion. Telephone and address verification on credit card orders may be required. No liability is assumed for any of our products. We reserve the right to refuse to sell to individuals who we consider detrimental to our business. Immediate legal action is taken against violators of our copyrights. We assume no liability other than those expressed herein. We hope that you will visit Key West Soon. Sincerely, Whitfield Jack   .  Top of page  Catalog Index Home Page   Get in touch!